This Privacy Policy is specifically targeted at "BlueSpot" hotspot software and associated networks and services.
We respect your privacy, but in order to provide a good service, we are required to collect some personal data. In this statement you will find more information about which data we collect, how we process it, how you can view it and what you can do if you have questions or complaints.
Personal data means any data that, either on its own or jointly with other data, can be used to identify a natural person. You directly provide us with such data when you use our websites, products, services, or network, or interact with us by, for example, buying a WiFi Voucher or contacting us for support. We may also obtain data by recording how you interact with our websites, products, services, or network. For example, we may use technologies like cookies, logfiles or receive usage data from network monitoring software.
The personal data we collect includes full name, postal and email addresses, phone number, login information (account and password), device information, etc., depending on how you interact with BlueSpot. We also collect the information you provide to us and the content of messages you send to us, such as the query information you provide, or the questions or information you provide for our customer support.
Before using BlueSpot's products, services or network, you may need to provide personal data. In some cases you may be able not to disclose your personal data to BlueSpot. However, not providing BlueSpot with certain data may mean that we cannot provide you with certain products or services or respond to an issue that you have raised with our customer support.
BlueSpot may also collect and use non-personally identifiable information (Non-PII). Non-PII is information that cannot be used to identify a particular individual. For example, BlueSpot will collect statistical data, such as data usage and visited websites. We collect this data to understand how users use our products, services and network, so that we can improve our products and services and better satisfy your needs. BlueSpot may collect, use, process, transfer, or disclose non-PII for other purposes at its own discretion.
We will endeavor to isolate your personal data from non-PII and ensure that the two types of data are used separately. If personal data is combined with non-PII, it will still be treated as personal data during processing.
We may use your personal data for the following purposes:
BlueSpot will process your personal data following the requirements of applicable laws on an appropriate legal basis, including:
To ensure our website works correctly, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device. The content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you use, and enable websites to store data such as your preferences or items in your shopping cart.
Like many other websites or internet service providers, BlueSpot uses cookies to improve user experience. Session cookies are deleted after each visit, while persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings such as language, font size on your computer or mobile device, or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if cookies are not used, websites will treat you as a new visitor every time you load a web page. For example, if you are redirected to another web page from a website you are already logged in to and then return to the original website, it will not recognize you and you must log in again.
BlueSpot will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies based on your own preferences. You can clear all the cookies stored on your computer, and most web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website.
Similar to cookies, we might track your location on premises using WiFi for monitoring or troubleshooting purposes, and to guarantee our service and network quality.
BlueSpot shares your personal data with other vendors, as described in this Policy, when services are provided by partners authorized by BlueSpot. For example, when you make an online purchase from BlueSpot, we must share your personal data with the payment provider to arrange the transaction. In addition, we may share personal data with BlueSpot affiliates and subsidiaries.
To comply with applicable laws or respond to valid legal procedures, BlueSpot may also disclose your personal data to law enforcement or other government agencies. If BlueSpot is involved in a restructuring, merger & acquisition, or a bankruptcy or liquidation lawsuit in a given jurisdiction, your personal data may be disclosed in connection with the transaction. BlueSpot may also disclose your data when appropriate, for example, to execute Terms and Conditions, when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or when it is in connection with an investigation of suspected or actual illegal activity.
It is your responsibility to ensure that all personal data submitted to BlueSpot is correct. BlueSpot is dedicated to maintaining the accuracy and completeness of personal data and keeping the data up-to-date.
To the extent required by applicable law, you may (i) have the right to access certain personal data we maintain about you, (ii) request that we update or correct inaccuracies in that data, (iii) object or restrict to our use of your personal data, and (iv) ask us to delete your personal data from our database. To exercise these rights, please contact our customer support. Your written request may be required for security, as well as means of identification. We may decline the request if we have reasonable grounds to believe that the request is a fraudulent, unfeasible or may jeopardize the privacy of others.
If allowed by applicable laws, you have the right to withdraw your consent at any time when BlueSpot processes your personal data based on your consent. However, withdrawal does not affect the legitimacy and effectiveness of how we process your personal data based on your consent before the withdrawal is made; nor does it affect any data processing based on another justification other than your consent.
If you think that the way we process your personal information does not comply with applicable data protection laws, you can contact the relevant competent data protection authority. You can obtain the information for contacting EU data protection authorities at http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.
The security of your personal data is important to us. We use appropriate physical, management, and technical measures to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss. For example, we use cryptographic technologies for data confidentiality, protection mechanisms to prevent attacks, and access control mechanisms to permit only authorized access to your personal data. We also provide training on security and privacy protection for employees to raise their awareness of personal data protection. BlueSpot is committed to protecting your personal data; however, please note that no security measure is perfect.
We will retain your personal information for no longer than is necessary for the purposes stated in this Policy, unless otherwise extending the retention period is required or permitted by law. The data storage period may vary with scenario, product, and service. The standards BlueSpot uses to determine the retention period are as follows: the time required to retain personal data to fulfill business purposes, including providing products and services; maintaining corresponding transaction and business records; controlling and improving the performance and quality of products and services; ensuring the security of systems, products, and services; handling possible user queries or complaints and locating problems; whether the user agrees to a longer retention period; and whether the laws, contracts, and other equivalencies have special requirements for data retention; etc. We will maintain your registration information as long as your account is necessary for service provision.
Our websites, products, services and network are primarily intended for adults. A child must not buy our products or services without the consent of a parent or guardian. If a child's personal data is collected with prior parental consent, we will only use or disclose the data as permitted by law, with the explicit consent of the child's parents or guardians, or when necessary for the protection of the child. If we accidentally collect a child's personal data without verified prior consent from the child's parents, we will attempt to delete the data as soon as possible.
BlueSpot cannot control the privacy practices and data protection policies of third parties that are not subject to this Policy. When you submit personal information to such a third party, please read and refer to the privacy protection policy of the third party.
Your personal data collected by BlueSpot may be processed or accessed in the country/region where you use our products, services and network or in other countries/regions where BlueSpot or its affiliates, subsidiaries, service providers or business partners have a presence. These jurisdictions may have different data protection laws. In such circumstances, BlueSpot will take measures to ensure that data is processed as required by this Policy and applicable laws, which includes when transferring the data subject's personal data from the EU to a country or region which have been acknowledged by the EU commission as having an adequate level of data protection, we may use a variety of legal mechanisms, such as signing standard contractual clauses approved by the EU Commission, obtaining the consent to the cross-border transfer of a data subject in the EU, or implementing security measures like anonymizing personal data before cross-border data transfer.
BlueSpot is a product of Rian B.V.. If you have any questions, suggestions, or privacy complaints or issues, please contact support@rian-bv.eu. Depending on your inquiry, we will try to answer within 5 business days.
BlueSpot reserves the right to update or change this Policy at any time. We will release the latest Privacy Policy on this page for any changes. If major changes are made to the Privacy Policy, we may notify you through different channels, for example, posting a notice on our website or sending you direct notification.